Families
Your community resources
Welcome home. Access your resident portal, pay rent, request maintenance, and connect with your community manager.
Welcome, HCV clients
Your voucher helps you access safe, affordable housing in the private market. EBRPHA supports you at every step.
- You pick the home.
Use your voucher with any participating landlord. - You pay what you can afford.
Your share is based on your household income. - It can move with you.
Through portability, your voucher can travel if your life changes. - Support along the way.
Housing counselors guide you from application through move-in.
Yardi client portal
The Yardi portal is your main account dashboard. Log in to view your account balance, submit maintenance requests, upload documents, and message your housing specialist.Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod.
View your account
Check your current rent payment, subsidy amount, and account history in the portal.
Upload documents
Submit income verification, household changes, and recertification paperwork through the portal.Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod.
Message your specialist
Send messages and get updates directly from your assigned EBRPHA housing specialist.
Our communities
Browse our affordable communities across East Baton Rouge Parish.
Key processes
Important steps and timelines for your Housing Choice Voucher.
Finding a unit
Search for a unit that meets HCV requirements. Your specialist helps with the inspection.
Recertification
Complete your annual recertification to continue your voucher. Submit documents on time.
Moving
Planning to move? Submit a 30-day notice and request a new inspection at your next unit.
Portability
Your voucher can move with you. Contact your specialist to start the portability process.
Voucher Client Rights & Responsibilities
Keep your voucher active by meeting your obligations.
Rent in the private market
The Housing Choice Voucher program helps you rent a home from a private landlord. You choose where to live. EBRPHA pays part of your rent straight to the landlord. Your share depends on your income, so housing stays affordable as your life changes.
- Pay your share of the rent on time every month.
- Keep your home in good condition and follow your lease.
- Report any change in income or household size right away; do not wait for recertification.
- Complete your annual recertification by the deadline.
- Do not sublease your home or allow unauthorized occupant
- Tell EBRPHA before you move; proper notice protects your voucher.
Live in an EBRPHA community
Affordable housing communities are homes that EBRPHA owns and manages. You apply for a home in one of our communities. If EBRPHA approves you, you pay an income-based rent. On-site managers and support services are available to community members.
- On-time subsidy payments to your landlord.
- Clear communication about recertification and program changes.
- Housing specialists to support you.
- Access to grievance procedures if you disagree with a decision.
Forms & policies
Key documents for voucher clients. Find the full library on the Resources page.
Frequently asked questions
Quick answers to the questions we hear most. Still stuck? Reach out anytime.
For an emergency like no heat, flooding, or a gas leak, call the EBRPHA main office right away. For non-emergencies, submit a work order through the Yardi portal or contact your community manager.
Report any change in income or household size to EBRPHA as soon as it happens. Changes affect your rent calculation, and unreported changes may lead to repayment or other consequences.
You must ask EBRPHA for approval before you add any person to your household. Unauthorized occupants are a lease violation and can put your housing at risk. Submit a household change request through the portal or contact your manager.
Submit a transfer request to EBRPHA in writing. Transfers are based on home availability and program policy. Contact your community manager to start the process.
Missing your recertification deadline can end your housing assistance. If you are having trouble finishing the process on time, contact EBRPHA as early as possible; EBRPHA can often help you avoid a lapse in your housing.