Families
Your HCV resources
Welcome back. Everything you need to manage your Housing Choice Voucher — portal access, recertification, moving, and portability.
Welcome, HCV clients
Your voucher helps you access safe, affordable housing in the private market. EBRPHA supports you at every step.
- You pick the home.
Use your voucher with any participating landlord. - You pay what you can afford.
Your share is based on your household income. - It can move with you.
Through portability, your voucher can travel if your life changes. - Support along the way.
Housing counselors guide you from application through move-in.
Yardi client portal
The Yardi portal is your main account dashboard. Log in to view your account balance, submit maintenance requests, upload documents, and message your housing specialist.Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod.
View your account
Check your current rent payment, subsidy amount, and account history in the portal.
Key processes
Important steps and timelines for your Housing Choice Voucher.
Finding a unit
Search for a unit that meets HCV requirements. Your specialist helps with the inspection.
Recertification
Complete your annual recertification to continue your voucher. Submit documents on time.
Moving
Planning to move? Submit a 30-day notice and request a new inspection at your next unit.
Portability
Your voucher can move with you. Contact your specialist to start the portability process.
Voucher Client Rights & Responsibilities
Keep your voucher active by meeting your obligations.
Rent in the private market
The Housing Choice Voucher program helps you rent a home from a private landlord. You choose where to live. EBRPHA pays part of your rent straight to the landlord. Your share depends on your income, so housing stays affordable as your life changes.
- Pay your share of the rent on time every month.
- Keep your home in good condition and follow your lease.
- Report any change in income or household size right away; do not wait for recertification.
- Complete your annual recertification by the deadline.
- Do not sublease your home or allow unauthorized occupant
- Tell EBRPHA before you move; proper notice protects your voucher.
Live in an EBRPHA community
Affordable housing communities are homes that EBRPHA owns and manages. You apply for a home in one of our communities. If EBRPHA approves you, you pay an income-based rent. On-site managers and support services are available to community members.
- On-time subsidy payments to your landlord.
- Clear communication about recertification and program changes.
- Housing specialists to support you.
- Access to grievance procedures if you disagree with a decision.
Forms & policies
Key documents for voucher clients. Find the full library on the Resources page.
Frequently asked questions
Quick answers to the questions we hear most. Still stuck? Reach out anytime.
Report income changes to EBRPHA as soon as they happen; do not wait for your recertification. Changes affect your rent calculation, and unreported changes may lead to repayment or the end of your assistance.
Submit a Request to Move form to EBRPHA before you give notice to your landlord. After EBRPHA approves the move, you will receive a new voucher with a search deadline. Do not give notice until your move is approved.
Portability lets you use your voucher in another housing authority's area. Tell your EBRPHA specialist before you make any plans to move out of EBR Parish, and EBRPHA will coordinate the transfer with the receiving authority.
Missing your recertification deadline can end your housing assistance. If you are having trouble, contact your specialist as early as possible; EBRPHA can often work with you to avoid a lapse.
Yes, but you must ask EBRPHA for approval before you add anyone to your household. Unauthorized occupants can put your voucher at risk. Submit a household change request through the portal or contact your specialist directly.